Amazon Sellers
See pricing options below:
What if my Amazon account or product is currently suspended?
We are happy to help! However, there is a one-time โpre-existing suspensionโ fee that must be collected prior to beginning work for any sellers who have received a 72-Hour Notice or Notice of Suspension prior to joining SellerBasics.
Is there a limit to the number of incidents that I can get help with?
There is no limit to the number of incidents you can get assistance with. However, you are limited to 5 open matters at a time.
What is covered under my suspension coverage?
Compare our rates to our competitors! Our suspension package includes all of the following as part of your complimentary Suspension Benefit:
- Your initial Plan of Action and revisions as necessary.
- A letter to Amazon Legal from our network of attorneys, if necessary.
- An Appeal to the CEO team
- Up to 30 minutes of telephone consultations regarding the issue.
What is a QuickConsult, and are they really unlimited?
A QuickConsult is a 15-minute call with our network attorneys on any legal topic related to running your eCommerce business. These can include calls related to employment practices, business contracts, intellectual property, avoiding suspensions, asset protection, estate planning, ownership changes, tax law questions, or other legal questions. We will spend up to 15 minutes discussing the issue with you, and advise you if a one-hour strategy call is appropriate. In the event that your issue is more complex than a QuickConsult or one-hour strategy call, we will provide you with a discounted flat-rate proposal or hourly engagement to represent you in the matter.
What is the standard turnaround time on services?
Our services are triaged, so account suspensions or claims that put your account at risk for suspension are treated first for our members. Our standard turnaround time is three business days.
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