As Amazon sellers, we’ve fought through the “maze of claims” Frustration? We’ve been there. We’ve watched as hardworking VAs and teammates unknowingly let big claims vanish after trying to do reimbursements “in-house” – it’s just too much to keep track of. And we knew there must be a more seller-friendly way to provide reimbursement services. So, we built TrueOps. It’s the answer to navigating this claims labyrinth, born from our own struggles & triumphs. It’s the combination of advanced technology and dedicated claims auditors that we always wanted for our own FBA business. And it’s what keeps us focused on seller-friendly policies like instant account credits for reimbursement reversals, no fees for reimbursed inventory, flexible self-service claim delay options, and the lowest commission rates in the industry. We’ve been in your shoes. With TrueOps, we guarantee a smoother, safer journey out of the maze of claims.